HEALTHY HOMES · NZ TENANTS

Five standards. One law.
Know what your flat owes you.

Every rental in New Zealand has to meet five minimum standards covering heating, insulation, ventilation, moisture, and draughts. Here is what each one requires.

What the standards are

The Healthy Homes Standards are minimum requirements set under the Residential Tenancies Act 1986. They cover five areas: heating, insulation, ventilation, moisture ingress and drainage, and draught stopping. Landlords are responsible for making sure their properties meet the standards, and for keeping them compliant over time.

Compliance deadlines

All past
Boarding houses
Compliant since 1 July 2021
Compliant
Kāinga Ora and registered Community Housing Providers
Compliant since 1 July 2024
Compliant
All private rentals
Compliant since 1 July 2025
Compliant

As of today every rental property in New Zealand should already meet all five standards. If yours does not, that is a breach of the law and you have options.

The five standards

5 areas

Tenant checklist before you sign

5 questions

Run this list at the viewing, or in the first week of a new tenancy if you did not get a viewing.

A portable heater does not satisfy the standard. Look for a heat pump, fireplace, or wall mounted electric heater that is installed, not plugged in by an extension cord.

If your flat is not up to standard

4 steps

Most issues get fixed once a landlord knows the problem is in writing. The four step pathway below is what the Tenancy Tribunal expects you to have followed before they hear a case.

Document the problem.
Photos, dates, and short notes. If there is mould, take wide and close shots. If a heater does not work, note the temperature on the thermostat. Keep a copy somewhere that is not your flat.
Raise it in writing with your landlord or property manager.
Email is best because it is dated and timestamped. Describe the issue, point to the relevant standard, and ask for a fix by a specific date.
Serve a 14 day notice to remedy.
If the landlord does not act, you can issue a formal notice giving them a reasonable time (typically 14 days) to put the breach right. Tenancy Services publishes a template you can use.
Apply to the Tenancy Tribunal.
If the deadline passes without a fix, you can apply online to the Tribunal. The Tribunal can order the landlord to do the work, pay compensation, or both.

What landlords face for non compliance

Landlords who do not meet the Healthy Homes Standards are in breach of the Residential Tenancies Act 1986. The Tribunal can order financial penalties of up to $7,200 for a general breach. A separate penalty of up to $500 per tenancy applies if the landlord fails to include a Healthy Homes compliance statement in the tenancy agreement.

Sources

Last updated . Flatchat is not your lawyer; for case specific advice, contact Tenancy Services or a qualified advocate.

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